BlueRunner offers a wide range of software solutions for various types of organisations and operational requirements. To date BlueRunner has successfully provided solutions for universities, schools, hotels, restaurants and retail outlets. BlueRunner Solutions delivers a product suite allowing your whole organisation to become cashless and paperless.

The BlueRunner cashless module eliminates the need for any cash to be carried in a closed loop environment by enabling existing cards, or introducing new cards, to be used as cash payment. The solution allows users to top up their card online or on site at designated kiosks. BlueRunners’ unique selling point in this cashless environment is the ability to integrate seamlessly with legacy systems in place, creating an effective and efficient software solution.

Cass Business School

With over 4,000 students and staff, Cass wanted to:

Reduce time spent counting/managing cash, deploy labour more efficiently and reduce queue times Eliminate paper-based voucher programs Reduce leakage caused by cash handling error

BlueRunner integrated the Cass staff and student ID card and enabled digital payments without having to re-issue plastics. Students and staff can now use cards to purchase goods from vending machines and point of sale terminals throughout the site. Cass achieved its objective of creating efficiencies and has achieved average transaction value increase of 8.9% from over the counter and vending sales.

The BlueRunner loyalty solution is a unique application that can be tailored to meet organisational requirements. The team at BlueRunner have developed a robust system that is configurable to ensure the implementation and execution of your loyalty solution meets your individual needs and satisfies your customers. Our loyalty system offers the ability to enhance CRM initiatives by recording all purchases made by customers, allowing management teams to effectively tailor marketing strategies around customers buying habits.

Brazz Restaurant

Brazz were looking to increase customer retention, manage customers as well as increasing revenue through more effective marketing to its customer base via loyalty card solutions.

BlueRunner delivered a loyalty programme integrated with Brazz’s legacy hardware and CRM application. Management can now enable customers to earn and redeem points in real-time, and offer special promotions centrally.

By installing the BlueRunner loyalty application Brazz restaurant were able to benefit from:

More efficient management and control of loyalty accounts Reduced operational expenditure Increased customer retention Effective management of every customer touch point

BlueRunner paperless solutions help improve your organisations efficiencies by replacing labor intensive tasks usually carried out on paper or via e-mail with a fully automated system. For example our hospitality booking system is used throughout organisations and universities helping catering staff control and carry out customer requests.

Compass Catering

The installation of BlueRunner’s hospitality booking system, a product within our paperless solutions suite, resulted in Compass Catering:

Streamlining their historic system thus releasing existing resource to allow enhanced user experience Benefiting from a 75% reduction in paper usage and having no need to archive historic records, they are all available at the click of a button Generating approximately 17 hours more a week for the Compass office manager to dedicate to enhancing the customer experience Benefiting from a calendar view to clearly manage all requests, on a departmental or personnel basis Eliminating “missed” requests ensuring that after specific periods of time (4 hrs / 8 hrs / 24 hrs) the unprocessed order is flagged to the appropriate level manager