As a company that has a lot of catering requests, we find the hospitality system to be a very quick and user friendly system to use. The system can be tailor made to your company's needs. Once the request has been confirmed you are able to inform the department that has placed the order the cost of their request. The system allows you to go back into the order and modify, repeat, print or cancel the order. The system comes highly recommended.

From an operational point of view the BlueRunner Solutions E-Voucher Platform has been a great introduction, as the voucher process is now managed centrally by head office and the teams locally can focus on service delivery. The platform has made the voucher process more efficient and has cut labour time and costs.

The year on year comparison shows a large increase in the number of vouchers we have sold since the introduction of the platform, which demonstrates that it has had a positive impact on our sales.

From a guest point of view, the vouchers look great, have that wow factor and can be delivered instantly with a personalised message. We have always worked in partnership with the BlueRunner team and I have always found everyone very friendly, helpful and conscientious. I truly believe we are developing what I see as a great product and exciting opportunities going forward for both of us.

The key to the success of The Louis Fitzgerald Group over the years has been about us having controls in place to help us run our business effectively. BlueRunner Solutions has provided us with the tools to do this through its loyalty and payment platform. We have total visibility of all transactions and from my point of view this has made it much easier than previously to maintain business controls and make key decisions around the offer.

The platform has certainly helped us through a very tough trading period and we have really seen the commercial benefit over the past 6 years. It has been very popular with our customers and there is now over 60,000 customers on the scheme. From day one, dealing with Chris and his team has been an absolute pleasure. In particular Chris and Richard have been the epitome of professionalism.

Without doubt the relationship I have built up with the team over the past 6 years has been the best I have had with any supplier partner I have worked with!

Sales have increased by 400% compared to the paper vouchers previously in use and our annual income is now comfortably in to six-figures and continues to grow each year. The team at BlueRunner have been excellent to work with. They are always willing to listen to our requirements and are fantastic at finding a solution.

They are also fantastic at driving and developing the E-Voucher & Gift Card Platform, to not only promote sales, but also to enhance the customer experience at St Andrews Links.

The way we use the product continues to develop over time and BlueRunner has always been responsive to this. The support from the team has also been great.

Since starting at the University of Sussex my primary aim has been to build the team and develop the conference business at the University. The BlueRunner Booking System has allowed me to develop the conference sales quicker by removing all obstacles that faced me and the team.

We now have a team that is more sales focused, freed from duplication, time consuming systems and blockages in the booking process. I now have complete confidence in the business and a clear view of potential opportunities for further growth.

“With BlueRunner we have been able to target our customers more effectively, by offering a tiered loyalty structure. This has helped encourage customers to spend that little bit extra to get to the next level of rewards.

This system is also great for managing our staff discounts, by creating a different card type we are able to offer separate rewards to employees. All of these offers are now easily managed by the platforms back of house module which helps us to easily report on all our loyalty members and manage promotions.”